Privacy Policy

Effective Date: 01-06-2026

Introduction

Welcome to ChamberWalla. ChamberWalla is a chamber cap and cement product business that provides order management, delivery tracking, customer support, and administrative services through its mobile applications:

• ChamberWalla Customer App

• ChamberWalla Driver App

• ChamberWalla Admin App

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our applications and related services.

By accessing or using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

Depending on the app you use, we may collect:

• Full name

• Mobile number

• Email address

• Delivery address

• Company or business details

• Profile information

Location Information

For Driver App users, we may collect:

• Real-time location data

• Background location data during active deliveries

Location information is used solely for order tracking, delivery management, route optimization, and proof of delivery.

Device Information

We may collect:

• Device model

• Operating system version

• Application version

• Device identifiers

• Log and diagnostic information

Order and Transaction Information

We collect:

• Product orders

• Delivery details

• Order history

• Payment status

• Customer communications

How We Use Your Information

We use the collected information to:

• Process and manage orders

• Deliver products and services

• Track deliveries

• Verify driver activities

• Provide customer support

• Improve application performance

• Send order updates and service notifications

• Prevent fraud and unauthorized activities

• Comply with legal obligations

Location Permission Usage

Customer App

Location may be used to:

• Identify delivery locations

• Improve service availability

• Provide accurate delivery information

Driver App

Location is collected:

• While the app is in use

• In the background during active deliveries

This allows ChamberWalla to:

• Track delivery progress

• Verify delivery completion

• Improve operational efficiency

Location data is not used for advertising purposes.

Admin App

Location access is only used when required for operational management and delivery monitoring.

Camera Permission

The Camera may be used for:

• Uploading delivery proof

• Capturing site photographs

• Uploading profile images

• Product-related documentation

Photos are only used for business operations.

Storage Permission

Storage access may be used to:

• Upload images and documents

• Download invoices and reports

• Store temporary application data

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared with:

• Authorized employees

• Delivery personnel

• Technology service providers

• Legal authorities when required by law

All third-party service providers are required to protect your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against:

• Unauthorized access

• Loss

• Misuse

• Disclosure

• Alteration

However, no electronic transmission or storage system is completely secure.

Data Retention

We retain information only as long as necessary to:

• Provide services

• Maintain business records

• Resolve disputes

• Comply with legal requirements

When no longer required, data is securely deleted.

User Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete your account and associated data

• Withdraw consent where applicable

Requests may be submitted through the contact information below.

Children's Privacy

Our applications are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

Third-Party Services

Our applications may use third-party services such as:

• Google Maps

• Firebase

• Google Play Services

These services may collect information in accordance with their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication within the application or on our website.

Users are encouraged to review this Privacy Policy periodically.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

By using the ChamberWalla Customer App, Driver App, or Admin App, you acknowledge that you have read and understood this Privacy Policy.